Enterprise-Grade Support
Who we are
RadixTrie is a specialist database services company focused on keeping mission-critical systems reliable, secure, and high-performing.
RadixTrie was not started to be another database services provider. It was built in response to how the industry actually works.
Most database support models are built around layers. Service desks, escalation paths, and handovers. By the time an issue reaches someone who can solve it, time has already been lost and risk has already increased.
At the same time, expertise is often diluted. Senior skills are spread thin, and customers end up relying on systems that look structured on paper but fail under pressure.
Always-On Stability
How we are different
Our approach is built to simplify complexity, deliver expert support, and create systems you can rely on with confidence.
We operate as an embedded partner,
not an external vendor.
What we do
Expert database support for critical systems.
What we do
How we do it
Senior-led teams with direct access to engineers.
How we do it
Why it matters
We make databases simple and trustworthy.
Why it matters
We chose to build
something different.
RadixTrie was designed to remove unnecessary complexity. No service desks. No ticket routing. No dependency on junior-heavy teams. Just direct access to experienced engineers who take ownership and resolve problems properly.
From the beginning, the focus has been clear. Build a business where trust comes from competence, where customers deal directly with the people doing the work, and where long-term partnerships matter more than short-term transactions.
That approach still defines how we operate today.
Our model
Our model removes inefficiencies found in traditional support structures,
replacing them with expert-led delivery and a continuity-driven framework.
replacing them with expert-led delivery and a continuity-driven framework.
We operate as an embedded partner,
not an external vendor.
Most providers:
Tiered Support
Requests move through multiple layers, delaying resolution and slowing down decision-making.
Junior-Heavy Teams
Less experienced resources often handle critical issues, increasing risk and extending resolution times.
Slow Escalation
Complex problems take time to reach the right level of expertise, leading to unnecessary delays.
Direct Access to Senior Engineers
You work directly with experienced professionals who understand your environment and resolve issues efficiently.
CoE-Backed Delivery
Our Centre of Excellence model ensures shared knowledge, consistency, and continuous support across your systems.
Built-In Continuity
No single point of failure, your systems are supported by a structured team, not just individuals.
Business Development Team
Michele Peruch
Joseph Schorn
Bernard Van Niekerk
Business Operations Team
Mario Steynberg
Travis Mason
Jacques Nel
M&A – Monitor and alerting team
TOMMIE GROVE
RAYMOND SOWDEN
PAUL JANSEN VAN VUUREN
MICHAEL HEUSDENS
MELDRIC KNOETZE
Jayden Finaughty
Shaun Johnson
James Courtney
MSSQL Team
PHIL KNOETZE
ANDRE GRESSE
ADRIAAN VORSTER
YOLANDE LIEBENBERG
ERANI KOTZE
Henk Nel
OSS Team
GERHARD PIETERS
Tom de jongh van arkel
Izak Gertenbach
Sean Poulter
Simone Terry
Oracle Team
Craig Kelly
Zyen Pahad
Lodewicus Maas
MARCUS SIKHAKHANE
PRAJAKTA SHETE
BYRON MARIEMUTHOO
JOHNY MASHA
EUGENE grove
