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PostgreSQL DBA services

PostgreSQL support
from senior DBAs.

PostgreSQL is free to download and expensive to neglect. Senior PostgreSQL DBAs run production Postgres remotely and around the clock, with direct access to the engineer and no service desk.
Founded 201924/7 production supportSenior DBAs, no service deskListed on postgresql.org professional servicesUSD, GBP or EUR retainers
Who this is for

When Postgres needs a senior owner.

PostgreSQL often arrives with a product or a migration and ends up owned by developers who have other work to do. We take on the operational side, remotely, at senior level.
  • Businesses in the US, UK, Europe, Canada, Australia or New Zealand running PostgreSQL in production without a dedicated DBA.
  • Software and SaaS companies whose product runs on Postgres that nobody on the team fully owns.
  • Teams on AWS RDS, Azure or another managed service who still need tuning, sizing, bloat control and recovery objectives decided.
  • Organisations moving from Oracle or SQL Server to PostgreSQL who want the migration assessed before anything moves.
What is covered

Production Postgres without the guesswork.

24/7 support and managed DBA

Monitoring, maintenance, patching and on-call support under one predictable monthly fee, from the DBA who knows your databases.
  • Direct access to a named senior PostgreSQL DBA
  • Agreed response commitments, reported against
  • One fixed monthly fee, scope agreed upfront

Vacuum, bloat and storage growth

Autovacuum tuned per table where the workload demands it, bloat measured rather than guessed, and storage growth kept under control.
  • Autovacuum settings per table
  • Bloat measured and reclaimed
  • Growth tracked against real usage

Point-in-time recovery

Base backups plus write-ahead log archiving, with recovery drilled and the recovery time measured, so the objective is a fact rather than a hope.
  • Backups proven by restoring them
  • Recovery time measured, not estimated
  • Retention aligned to the business

Replication and high availability

Streaming replication with tested failover, designed around the two numbers the business agrees first: acceptable downtime and acceptable data loss.
  • Failover exercised deliberately
  • Replica health monitored continuously
  • Recovery objectives agreed before any design

Performance tuning

Query plans, indexing strategy and configuration tuned against the workload that actually runs, rather than left at defaults.
  • Execution plans and slow queries reviewed
  • Indexing strategy against the workload
  • Configuration checked, not defaulted

Upgrades and managed cloud

Major-version upgrades planned before community support runs out, and the same judgement applied on managed cloud services, where server administration is handled but database decisions remain yours.
  • Upgrades planned ahead of end of support
  • Managed services such as AWS RDS supported
  • Migrations from Oracle and SQL Server assessed and rehearsed
How engagement works

Three steps, no service desk.

STEP 01

Start with a health check

A remote, independent assessment of vacuum and bloat, recovery, replication, capacity and version risk, ending in a prioritised list of what to fix first.

STEP 02

Agree the scope and one monthly retainer

What we take on and what stays with your team is written down, with response commitments we report against. Retainers are fixed and quoted in USD, GBP or EUR.

STEP 03

Work with a named senior DBA

Access runs through your own VPN, bastion or jump host with named accounts and multi-factor authentication. You deal directly with the PostgreSQL DBA who knows your estate.

Proof

PostgreSQL work we can show.

Client names stay confidential unless a client has agreed otherwise, so our case studies are anonymised. Each one describes a real PostgreSQL engagement and the reasoning behind the decisions.
Common questions

Questions international clients ask.

  • Where are you based, and does it matter?

    RadixTrie is a South African company with offices in Johannesburg and Stellenbosch. We work in UTC+2, which overlaps the full UK and European working day and the US morning and afternoon, and production support runs 24/7 regardless. We quote fixed retainers in USD, GBP or EUR.

  • How do you access our environment?

    Through the access path you already control: your VPN, bastion host or jump server, with named accounts and multi-factor authentication. Access is scoped to what the work needs, sessions are auditable, and we work inside your environment rather than moving data out of it.

  • Do you sign a data processing agreement?

    Yes. We expect to sign your data processing agreement and security schedule before any access is granted, and we welcome a review by your security team before anything starts.

  • Do you replace our PostgreSQL DBA or work alongside them?

    Either. Some clients hand the estate over entirely under a managed DBA agreement; others keep an in-house DBA and use us for senior cover, specific projects or the work that never gets done. The split is agreed upfront and written into the scope.

  • How do we start?

    Use the form on this page or email expert@radixtrie.com. A senior PostgreSQL DBA replies directly, and the first conversation is about understanding your estate, not selling to it.

  • We run PostgreSQL on AWS RDS or another managed service. Do you still add value?

    Yes. A managed service handles the server and the patching; it does not tune your queries, size your instance, manage bloat or decide your recovery objectives. Those database decisions remain yours, and that is the work we do.

  • Can you help us move from Oracle or SQL Server to PostgreSQL?

    Yes. Migration is assessed per workload: what moves cleanly, what does not, and whether it should move at all. It is tested on the target and rehearsed with a rollback path before cutover.

Talk to us

Talk to a senior PostgreSQL DBA.

Tell us where you are, which PostgreSQL versions and hosting you run, and what worries you. A senior PostgreSQL DBA replies directly, and the first conversation is about understanding your estate.
Prefer email or phone? Write to expert@radixtrie.com or call +27 10 143 0304. Offices in Randpark Ridge, Johannesburg and Stellenbosch.

By submitting this form you agree to our Privacy Policy and consent to being contacted about your enquiry. Conversations stay confidential and focused on your environment.

Further reading

More on PostgreSQL.