SQL Server DBA servicesSQL Server support
from senior DBAs.
When SQL Server needs a senior owner.
- Businesses in the US, UK, Europe, Canada, Australia or New Zealand running SQL Server in production without a dedicated senior DBA.
- IT leaders who want a named SQL Server engineer they can reach directly, rather than a ticket queue.
- Estates on SQL Server 2016 or older, now outside Microsoft's extended support, or on 2017 and 2019 with the end of support in view.
- Teams whose backups have never been proven by restoring them, and who would rather find that out now.
Preventative work, actually done.
24/7 support and managed DBA
- Direct access to a named senior DBA
- Agreed response commitments, reported against
- One fixed monthly fee, scope agreed upfront
Backups proven by restores
- Restore tests on a schedule
- Integrity checks and corruption detection
- Recovery objectives agreed with the business
Performance tuning
- Execution plan and wait analysis
- Index and statistics maintenance
- Configuration checked, not defaulted
High availability and disaster recovery
- Always On availability groups and clustering
- Failover tested, not just configured
- The gap between backup and recovery made explicit
Patching and version lifecycle
- Cumulative updates on an agreed schedule
- Support status tracked per instance
- Upgrade paths planned before they become urgent
Upgrades and migrations
- Compatibility assessment before anything moves
- Query performance compared across versions
- Rehearsed cutover with a real rollback path
Three steps, no service desk.
Start with a health check
A remote, independent assessment of configuration, backups, capacity, security and version risk, ending in a prioritised list of what to fix first.
Agree the scope and one monthly retainer
What we take on and what stays with your team is written down, with response commitments we report against. Retainers are fixed and quoted in USD, GBP or EUR.
Work with a named senior DBA
Access runs through your own VPN, bastion or jump host with named accounts and multi-factor authentication. You deal directly with the SQL Server DBA who knows your estate.
SQL Server work we can show.
Questions international clients ask.
Where are you based, and does it matter?
RadixTrie is a South African company with offices in Johannesburg and Stellenbosch. We work in UTC+2, which overlaps the full UK and European working day and the US morning and afternoon, and production support runs 24/7 regardless. We quote fixed retainers in USD, GBP or EUR.
How do you access our environment?
Through the access path you already control: your VPN, bastion host or jump server, with named accounts and multi-factor authentication. Access is scoped to what the work needs, sessions are auditable, and we work inside your environment rather than moving data out of it.
Do you sign a data processing agreement?
Yes. We expect to sign your data processing agreement and security schedule before any access is granted, and we welcome a review by your security team before anything starts.
Do you replace our SQL Server DBA or work alongside them?
Either. Some clients hand the estate over entirely under a managed DBA agreement; others keep an in-house DBA and use us for senior cover, specific projects or the work that never gets done. The split is agreed upfront and written into the scope.
How do we start?
Use the form on this page or email expert@radixtrie.com. A senior SQL Server DBA replies directly, and the first conversation is about understanding your estate, not selling to it.
We are still on SQL Server 2016 or older. What now?
SQL Server 2016 left Microsoft's extended support in July 2026, and 2017 follows in October 2027. We assess the estate, rank the options and plan the upgrade or migration before it becomes urgent.
Do you support SQL Server in Azure?
Yes. We support SQL Server on premises, on virtual machines and on Azure database services, and we plan and run the move between them when that is the right answer for the workload.